Returns & Exchanges
We want you to love your Betabrand gear, which is why we offer a 60-day window for returns and exchanges on all unwashed and unworn items. Whether the fit isn't quite right or you've changed your mind, our streamlined process makes it easy to get what you need.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Download and print the prepaid shipping label provided by the portal, then securely pack your items in their original packaging if possible.
Ship It Back
Affix the return label to your package and drop it off at any authorized USPS or FedEx location near you.
Receive Your Refund
Once our warehouse inspects your return, we will issue a refund to your original payment method or ship out your new exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing